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ARUBA TOURISM AUTHORITY HAS ORGANISED A TRAINING FOR LOCAL EMPLOYEES IN THE TOURISM SECTOR.

ARUBA TOURISM AUTHORITY HAS ORGANISED A TRAINING FOR LOCAL EMPLOYEES IN THE TOURISM SECTOR.

The education foundation of the Caribbean Hotel and Tourism Association’ in collaboration with Aruba Timeshare Association and other partners like Aruba Tourism Authority, has offered 14 days of training for employees in the tourism sector of Aruba, and attendees were also certified at the end of this training.

For A.T.A. its important to aport to these type of training to ensure personal development of each participant at their jobs, and also for the better good of our tourism industry and ultimately for the Island of Aruba, considering that we depend big time on tourism, an industry where we put so much detail in genuine connections and personal attention. We also know that every employee working in this industry has influence on the experience and satisfaction of every guest.

With the current recuperation and growth on the way as A.T.A. we realize that the type of guests are changing and they are becoming more demanding, this means we will need to tend to them with additional effort to keep and maintain these guest happy and satisfied. Going in 2023 its very important to maintain the satisfaction rate of each guest, and also exceed their expectations and ensure that they become returning guest and will also encourage those around them to visit our island.Therefore A.T.A. believes these training are important and they will add immense value to achieve our goals and targets going forward in 2023.

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